Accessibility Policy

Our Commitment

Royal Locksmith is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We have chosen Level AA as our target for this website.

Accessibility Features

We have implemented the following accessibility features on our website:

Technologies Used

This website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML5
• CSS3
• JavaScript
• WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards used.

Known Limitations

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations and potential solutions:

• Third-party content: Some content provided by third parties (such as embedded maps or social media feeds) may not be fully accessible. We work with our partners to improve accessibility where possible.
• PDF documents: Some older PDF documents may not be fully accessible. We are working to remediate these documents or provide accessible alternatives upon request.
• Video content: Some video content may not have captions. We are working to add captions to all video content.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Compatibility with Browsers and Assistive Technology

This website is designed to be compatible with the following assistive technologies:

• Screen readers (including JAWS, NVDA, VoiceOver, and TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

The website is designed to be compatible with recent versions of the following browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Technical Specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Assessment Approach

Royal Locksmith assessed the accessibility of this website by the following approaches:

• Self-evaluation using automated accessibility testing tools
• Manual testing with keyboard navigation
• Testing with screen readers
• Review against WCAG 2.1 Level AA success criteria

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may escalate your complaint to the relevant regulatory authority in your jurisdiction.

Continuous Improvement

We are committed to continuously improving the accessibility of our website. We regularly review our website and make updates to improve accessibility. This accessibility statement will be updated as we make improvements.