24/7 Service

Frequently Asked Questions

Find Answers to Common Locksmith Questions

  • Emergency Services
  • Residential Solutions
  • Commercial Security
  • Automotive Solutions

Browse FAQ Categories

Find answers quickly by selecting a category

Emergency Locksmith Services

We respond promptly to emergency situations in our primary service areas. Our 24/7 mobile locksmith team is always ready to assist with lockouts and other urgent lock-related issues.

First, ensure you're in a safe location. Then call our 24/7 emergency number at (551) 292-8090. We provide round-the-clock emergency lockout services and will send a technician to your location. Please have your address ready and, if possible, some form of identification to verify your residence.

We maintain transparent and fair pricing for all our services. We'll always provide a clear price quote before beginning any work, so you won't encounter any surprises on your bill.

Yes, our professional locksmiths use specialized tools and techniques to open locked vehicles without causing damage. We're trained to work with various makes and models of vehicles and can typically access your car without harming the locks or door mechanisms.

When calling for emergency service, please have your exact location ready, a callback number, the nature of your lockout emergency (home, business, or vehicle), and any specific details about the lock. For vehicle lockouts, the make, model, and year of your car are helpful. For home or business lockouts, please have identification ready to verify ownership or residence.

Our professional locksmiths are trained to use non-destructive entry methods whenever possible. We have specialized tools and techniques that allow us to open most doors without causing damage. In rare situations where no other option exists, we'll clearly explain the situation and get your permission before proceeding with any method that might cause minimal damage. Our goal is always to solve your lockout problem while preserving the integrity of your door and lock.

If your key breaks in the lock, don't try to extract it yourself as this could push the broken piece further into the lock or damage the lock mechanism. Don't insert another key or tool into the lock. Instead, call us immediately for emergency assistance. Our locksmiths have specialized extraction tools to safely remove broken keys without damaging your lock. After removing the broken piece, we can also make a new key for you on the spot.

Residential Locksmith Services

We recommend changing or rekeying your locks in the following situations: when you move into a new home, after a break-in or attempted break-in, if you've lost your keys, after a roommate moves out, or if your locks are old and showing signs of wear. Generally, high-quality locks can last 7-10 years with proper maintenance, but security needs should be reassessed periodically.

Rekeying involves changing the internal pins of a lock so it works with a new key, while the original hardware remains in place. This is typically less expensive than a full replacement. Replacing locks means installing entirely new locking hardware. We recommend rekeying when your existing locks are in good condition but you want to change who has access. Full replacement is better when locks are damaged, outdated, or you want to upgrade security.

For exterior doors, we recommend high-security deadbolts (ANSI Grade 1) for maximum protection. Popular brands we work with include Schlage, Kwikset, and Medeco. For enhanced security, consider smart locks with keyless entry options or electronic keypad locks. For interior doors, standard knob locks or lever-handle locks are typically sufficient. During a consultation, we can recommend specific products based on your security needs and budget.

Yes, we can make spare keys for virtually all types of residential locks. This includes standard door keys, mailbox keys, cabinet keys, padlock keys, and high-security keys. For restricted keyways or high-security keys that require authorization, we'll need to verify ownership. We can also program and duplicate most electronic key fobs and transponder keys for cars.

Yes, we install and service a wide range of smart locks, including WiFi-enabled locks, Bluetooth locks, and keypad entry systems. Popular brands we work with include Schlage, Yale, August, and Kwikset. We can also integrate these locks with existing home security systems or advise on compatible systems if you're planning a comprehensive security upgrade.

For sliding doors, we recommend installing security bars or pins that prevent the door from being forced open, even if the primary lock is compromised. We also offer specialized sliding door locks that provide additional security. For windows, we recommend window pins, keyed window locks, or window security film depending on your specific needs. During a security consultation, our technicians can assess all entry points and recommend the most effective solutions for your home's unique layout.

To enhance your front door security, we recommend: 1) Installing a high-security deadbolt (ANSI Grade 1) with a reinforced strike plate and long screws, 2) Adding a door reinforcement plate to prevent kick-ins, 3) Considering a smart lock for enhanced access control, 4) Installing a door viewer or video doorbell to see who's at your door, 5) Using a door chain or door guardian for additional protection when opening the door to strangers. Our security experts can assess your current setup and recommend specific improvements based on your home's layout and your security concerns.

Commercial Locksmith Services

We install a variety of commercial lock systems, including high-security mechanical locks, electronic access control systems, master key systems, panic bars and exit devices, mortise locks, cylindrical lever locks, and digital keypad locks. We work with leading brands such as Schlage Commercial, Yale, Sargent, Medeco, and ASSA ABLOY. Our team can design and implement comprehensive security solutions tailored to your business needs.

A master key system allows for hierarchical access control within your business. It's designed so that specific keys can open only certain locks, while higher-level master keys can open multiple or all locks in the system. For example, employees might have keys that only open their specific areas, department managers might have keys that open all doors in their department, and executive leadership might have grand master keys that open all doors in the facility. This provides controlled access while maintaining security and convenience.

Yes, we install, repair, and maintain electronic access control systems for businesses. This includes card readers, keypad systems, biometric access controls, and integrated security systems. We can help with programming, troubleshooting connectivity issues, upgrading outdated systems, and integrating with existing security infrastructure. We also provide training for system administrators on how to manage user access and operate the system efficiently.

When an employee leaves your company and doesn't return their keys, it's advisable to rekey the affected locks to maintain security. If you have an electronic access control system, you should immediately deactivate their credentials in the system. For businesses with master key systems, the extent of rekeying will depend on which keys the employee had. We can help assess your security vulnerability and recommend the most cost-effective solution to restore security.

Yes, we can help ensure your door hardware meets Americans with Disabilities Act (ADA) requirements. This includes installing lever-handle locks instead of knobs, ensuring proper door closing force, appropriate mounting heights for hardware, and adequate clearance. We can assess your current setup and recommend necessary modifications to help bring your facility into compliance while maintaining security.

To secure your business against after-hours break-ins, we recommend a multi-layered approach: 1) High-security commercial-grade deadbolts and locks on all entry points, 2) Reinforced door frames and strike plates, 3) An access control system that logs entry/exit times and user identification, 4) Security cameras with night vision capabilities, 5) Alarm systems with motion detection, 6) Proper lighting around entryways, and 7) Security film on glass doors and windows. We can conduct a comprehensive security assessment of your business premises and provide tailored recommendations based on your specific vulnerabilities and budget.

Keyless entry systems offer numerous benefits for businesses: 1) Elimination of key management issues - no more lost keys or unauthorized duplicates, 2) Detailed access logs showing who entered and when, 3) The ability to quickly add or remove access for employees without changing locks, 4) Customizable access schedules (allowing employees access only during specific hours), 5) Integration with alarm and security systems, 6) Reduced long-term costs (no rekeying when employees leave), and 7) Enhanced security with options like multi-factor authentication. We offer various keyless solutions ranging from simple keypad locks to advanced biometric and mobile credential systems.

Automotive Locksmith Services

Yes, we can make new car keys even if you've lost all your original keys. This service works for most vehicle makes and models, including those with transponder chips, proximity keys, or smart keys. The process typically involves verifying your ownership of the vehicle (through registration and ID), creating a new key, and programming it to communicate with your vehicle's immobilizer system. This service is often more affordable and faster than going to a dealership.

The cost of replacing a car key varies depending on several factors: the make and model of your vehicle, the type of key (standard, transponder, smart key, or proximity key), whether you have an existing key to duplicate, and if programming is required. We always provide a clear quote before beginning work and offer competitive rates compared to dealerships.

Yes, we can program transponder keys, key fobs, and proximity keys for most vehicle makes and models. Our mobile locksmiths carry specialized programming equipment that allows us to sync new keys with your vehicle's onboard computer system. This includes programming push-to-start keys, remote entry fobs, and traditional chip keys. If you're unsure about what type of key your vehicle uses, we can identify it and provide the appropriate replacement and programming service.

Yes, we can help when a key is stuck in the ignition. This is a common issue that can happen due to several reasons: worn ignition cylinder, damaged key, steering wheel lock engaged, or transmission not fully in park. Our automotive locksmiths have the expertise and tools to safely extract the key without damaging your ignition system. We can also repair the underlying issue causing the key to get stuck and provide a replacement key if necessary.

Yes, we can repair or replace faulty ignition cylinders and switches. Common issues we address include ignitions that won't turn, keys that don't turn smoothly, ignitions that turn but won't start the car, and broken keys extracted from ignitions. Our mobile locksmiths carry parts for many common vehicle makes and models and can often complete the repair on-site. This service is typically more affordable than having your vehicle towed to a dealership.

Our policy regarding "Do Not Duplicate" keys is to respect the security restrictions that these markings indicate. For standard "Do Not Duplicate" keys, we require proof of ownership of the lock or vehicle associated with the key. For high-security keys with legal duplication restrictions, we follow the appropriate authorization protocols set by manufacturers, requiring proper documentation and authorization before creating duplicates. This helps maintain the integrity of restricted key systems while still providing legitimate service to rightful owners.

A transponder key contains an electronic microchip in its plastic head that communicates with your vehicle's immobilizer system. When inserted into the ignition, the car sends a signal to the key, and the chip responds with a unique code. If the correct code is received, the car will start. Without this code, the engine won't start even if the physical key pattern matches. Regular car keys are simply cut metal patterns without embedded electronics. Most vehicles manufactured after 1995 use transponder key technology as an anti-theft measure. Duplicating transponder keys requires specialized equipment and programming knowledge that our automotive locksmiths possess.

General Information

Yes, all our locksmiths are fully licensed, bonded, and insured. We operate under NJ DCA License #13VH13550300. Our technicians undergo rigorous background checks and continuous training to ensure they provide the highest level of professional service. Being fully insured means that you're protected in the unlikely event of any damages during service, giving you complete peace of mind when using our locksmith services.

We provide locksmith services throughout Hackensack and surrounding areas in Bergen County, New Jersey. Our primary service areas include Hackensack, Teaneck, Bogota, Maywood, Paramus, River Edge, Lodi, South Hackensack, Bergenfield, Rochelle Park, Englewood, and Fort Lee. For service areas outside these locations, please contact us to confirm availability. Our mobile locksmith vans allow us to reach you quickly wherever you are in our service region.

Our locksmith technicians have extensive experience in the industry, with our team members averaging 7+ years of professional experience. All our locksmiths undergo comprehensive training in the latest security technologies and techniques, including traditional mechanical locks, electronic security systems, automotive security, and safe work. We also require ongoing education to stay current with evolving security products and methods.

Yes, we provide emergency locksmith services 24 hours a day, 7 days a week, including holidays. Whether you're locked out of your home, business, or vehicle in the middle of the night or need urgent security repairs after a break-in, our emergency response team is always available. For emergency service, please call our main number at (551) 292-8090.

A locksmith primarily deals with the installation, repair, and maintenance of locks and key systems, while a security consultant takes a broader approach to assess and design comprehensive security systems. At Royal Locksmith, our professionals serve as both. We handle traditional locksmith services and also provide expert security consultations where we evaluate your property's vulnerabilities and recommend integrated security solutions that may include locks, electronic access control, surveillance systems, and other physical security measures to create a complete security strategy.

When calling for locksmith service, it's helpful to have the following information ready: 1) Your exact location or address, 2) The type of service needed (lockout, key duplication, lock installation, etc.), 3) Details about the lock or door (brand name if known, type of lock, etc.), 4) For vehicles: make, model, and year, 5) For residential or commercial service: any specific security concerns or requirements. Having this information ready helps us dispatch the right technician with the appropriate tools and parts to resolve your issue efficiently.

Need Professional Locksmith Services?

Our licensed and insured technicians are ready to assist you 24/7.

24/7 Emergency Service
Licensed & Insured
Satisfaction Guaranteed
Services Call Now Areas About Contact
Contact Us